Quest Travel Adventures LLC Privacy Policy
Our Practices Regarding Privacy
Your privacy rights are important to us. Quest Travel Adventures LLC and our affiliated companies are committed to respecting your online privacy and making sure that any information you share with us by using our web sites is properly protected. We have established this Quest Travel Adventures LLC Privacy Policy so you know the importance we place on your privacy and so you can understand how we collect and use information collected from you when you visit our website or submit any personally identifiable information to us. This policy describes our overall privacy practices regarding information we collect on our web sites and through other Internet mediums. Our policy does not apply to the practices of companies that we do not own or control.
Website Data
When you visit our website, we collect information on the efficiency and working of our site. The types of information your browser or Internet session automatically sends us each time you visit one of our sites, which we automatically collect, includes:
• Your browser, e.g., Safari, Chrome, Edge, Firefox
• Your Internet domain, e.g., Gmail, Comcast, Bellsouth
• Your computer's operating system, e.g., Windows, Macintosh, UNIX, Linux.
• Your navigation path, i.e., the URLs of where you come to our site from, which of our pages you visit, and where you go as you leave.
• Our IP address
This information lets us see how users find our sites, and it tells us which pages users visit most frequently so we can make our Web sites more useful. We keep this information for an indefinite amount of time to improve the operation of our site and to provide better services to our users.
Cookies
Our websites use cookies (small files containing program code that reside on your computer), to provide usage statistics about our web site, and to understand where visitors learn about our web site. We also may use cookies to simplify the re-entering of your data. You can adjust your browser settings to opt out of the use of cookies by having your browser disable cookies. Look for the cookie options in your browser in the Options or Preferences menu.
Contact Information
In addition to the data that your browser or Internet session sends us automatically, we may also collect personal data only as needed for us to deliver information about our products, services, and special offers. Your personal data includes information such as:
• Name
• Address
• Telephone number
• Date of birth
• Email address
• Other data collected that would directly or indirectly identify you
What information we collect about you
Much of what you likely consider personal data is collected directly from you when you:
(1) create an account or purchase any of our Services (ex: billing information, including name, address, phone number);
(2) request assistance from sales team
(3) complete contact forms or request newsletters or other information from us (ex: email); or
(4) participate in contests and surveys or participate in activities we promote that might require information about you.
How we use information we collect
We strongly believe in both minimizing the data we collect and limiting its use and purpose to only that (1) for which we have been given permission, (2) as necessary to deliver the Services you purchase or interact with, or (3) as we might be required or permitted for legal compliance or other lawful purposes.
How we store, secure and retain information we collect
We use data hosting service providers in the United States to host the information we collect, and we use technical measures to secure your data. While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others. If you have not opted out of its use, we may share it with our data licensees, including our advertising clients and their vendors, and other advertising partners. How long we keep information we collect about you depends on the type of information. We follow generally accepted standards to store and protect the personal data we collect, both during transmission and once received and stored. We retain personal data only for as long as necessary to provide the Services you have requested and thereafter for a variety of legitimate legal or business purposes.
‘Do Not Track’ notifications
Some browsers have incorporated "Do Not Track" (DNT) features that can send a signal to the websites you visit indicating you do not wish to be tracked. Because there is not yet a common understanding of how to interpret the DNT signal, our Services do not currently respond to browser DNT signals. You can use the range of other tools we provide to control data collection and use, including the ability to opt out of receiving marketing from us as described above.
Opt-Out, Your Choices and Changing Information
You Provided to Us You may choose whether or not you receive communications from us. You may also opt out or change or modify information you have previously provided to us by contacting us by doing any one of the following:
• Our site provides users the opportunity to opt out of receiving communications from us at the point where we request information about the visitor.
• Marketing Email Opt-out: Each of our marketing email communications includes an opt-out link. You may click on that link and opt out from receiving marketing email.
• Refusing Cookies: You can adjust your browser settings to opt out of the use of cookies by having your browser disable cookies. Look for the cookie options in your browser in the Options or Preferences menu.
• Opt Out Now: Click at the bottom of our emails to opt out. You may also opt out or change or modify information you have previously provided to us by contacting us by doing any one of the following: * • Send an email to us at: info@QuestTravelAdventures.com
• Call us at (800) 693-1815
• Sending a letter to: Quest Travel Adventures, LLC, 844 Highland Ave Suite 597, Needham, MA, 02494
Disclosures for California Residents
As of January 1, 2020, The California Consumer Privacy Act Statement (CCPA) requires disclosure of the categories of personal information collected over the past 12 months. California law permits residents of California to request certain details about how their information is being shared for direct marketing purposes. California residents may request up to two times each year that we disclose to you categories and specific pieces of personal information that we may have collected about you.
The categories of personal information that we collect – as described by the CCPA – are:
- Identifiers, including name, email address, company name, address
- Other individual records such as phone number, billing address, mailing address, or credit or debit card information. This category includes personal information protected under pre-existing California law (Cal. Civ. Code 1798.80(e))
- Demographics, such as your age or gender. This category includes data that may qualify as protected classifications under other California or federal laws.
- Commercial information, including purchases and engagement with the Services.
- Internet activity, including your interactions with our Services and what led you to our Services.
- Inferences, including information about your interests, preferences and favorites.
The Purposes for Our Collection
We collect and use these categories of personal information for our business and commercial purposes described in the “Information Uses, Sharing and Disclosure” Section above, including providing and improving the Services, maintaining the safety and security of the Services, processing purchase and sale transactions, and for advertising and marketing services.
Third Party Marketing and Advertising and Your Rights (Opt-Out)
Quest Travel Adventures does not sell personal information to third parties for monetary value.
Disclosures for European Residents
The General Data Protection Regulation Privacy Statement (GDPR) allows European Resident’s the right to access your personal data, and the right to request, edit or delete your personal data. As European Residents, you’re able to ask us to change the processing of your personal information, request portability (request we send this data to a third-party), and object to processing of data. If we’ve gained your information through consent, then you are able to withdraw consent at any time. You are able to view your profile information and unsubscribe or opt-out in marketing emails that we send. Note that you will not have to pay a fee to access your personal data. Additionally, we may need to request further information to help you confirm your identify.
If you have any questions or comments, you may contact us at:
Quest Travel Adventures
844 Highland Ave Suite 597, Needham MA 02494
1800-693-1815
info@questtraveladventures.com.
Contacting You
Different advertisers and advertising companies have different methods of following up with you on information requests. Some send brochures in the mail, others reply via email or some may contact you by telephone. By using our service to request information from our advertising clients and advertising partners, you are giving permission to Quest Travel Adventures, LLC and these parties (or their partners and vendors) to contact you using the methods of their choice, to fulfill your information request, notwithstanding your possible listing in the National Do-Not-Call Registry. If you do not opt out from receiving communications from us, we reserve the right to contact you in the future to help improve our operations or to introduce new services, such as surveys, to ensure that our advertising clients have followed up with your information requests in a timely manner.
Our policy towards children
Quest Travel Adventures, LLC websites are not directed at individuals less than sixteen years of age. We do not intend to collect personal information from such individuals. If you know of or have reason to believe anyone under the age of 16 has provided us with any personal data, please contact us. Privacy Policy Changes Quest Travel Adventures, LLC may change this Privacy Policy at any time. Should we revise this Privacy Policy in the future, we will immediately publish the amended Privacy Policy on our website. We recommend that you check our website frequently to view recent changes or updates.
Contact us
We invite you to contact us if you have questions or comments about our Privacy Policy or you want to change the personally identifiable information you have provided to us. You may contact us by any of the following means:
(1) Sending a letter to: Quest Travel Adventures, LLC, 844 Highland Avenue, Suite 597, Needham MA 02494
(2) Calling us at (800) 693-1815
(3) Emailing us at: info@QuestTravelAdventures.com.
If you are a California resident and would like to request certain information regarding the disclosure of your personal information to third parties for direct marketing purposes, please submit your request by writing us, calling us or emailing us using the contact information listed above.
Definitions
The definitions for certain terms used in this Privacy Policy are listed below.
Cookies
Data created by a Web server that is stored on a user's computer. It provides a way for the Web site to keep track of a user's patterns and preferences and, with the cooperation of the Web browser, to store them on the user's own hard disk. The cookies contain a range of URLs (Web addresses) for which they are valid. When the browser encounters those URLs again, it sends those specific cookies to the Web server. For example, if a user's ID were stored as a cookie, it would save that person from typing in the same information all over again when accessing that service for the second and subsequent time during the same browser session. You can opt out of the use of cookies by having your browser disable cookies or warn you before accepting a cookie. Look for the cookie options in your browser in the Options or Preferences menu. IP (Internet Protocol) Address This is the address of a computer attached to a TCP/IP network. Every client and server station must have a unique IP address. Client workstations have either a permanent address or one that is dynamically assigned for each dial-up session. IP addresses are written as four sets of numbers separated by periods; for example, 211.472.58.9. Browser Session A browser session is defined as the period of time a browser is in consecutive use. The session begins when you open the browser and ends when you close it. When you reopen the browser, you begin a new session. URL (Uniform Resource Locator) This is an Internet address. URLs are used to locate sites on the Internet and to navigate between sites and pages within sites. The URL for Quest Travel Adventures, LLC is www.QuestTravelAdventures.com. Trademarks This Privacy Policy contains certain trademarks. Windows and Internet Explorer are registered trademarks of Microsoft Corporation. Macintosh is a registered trademark of Apple Inc. All other trademarks are the property of their respective owners and announcements of new trip itineraries via email.
